Delivery Policy

Last Updated: 1 March, 2025

At ACX Digital, all our products—including online courses and digital PDF guides—are delivered instantly through secure digital channels. Please read the policy below to understand how delivery works.


1. Digital Product Delivery

All items sold on our website are digital products. This includes:

  • Online Courses

  • PDF Guides

  • Digital Learning Materials

  • Downloadable Resources

Once your payment is successfully completed, you will receive immediate access.


2. How You Receive Your Product

After checkout, your digital product will be delivered through:

A. Email Delivery

You will receive a confirmation email containing:

  • Download links (for PDF guides)

  • Login details or access links (for online courses)

B. On-Site Account Delivery

If you created an account, your purchased courses will appear under:

My Account → Courses / Downloads


3. Delivery Time

Delivery is instant.

  • PDF Guides → Available immediately after purchase

  • Online Courses → Accessible instantly after order confirmation

If you do not receive access within 5 minutes, please check:

  • Spam / Junk folder

  • Your email spelling at checkout


4. Failed or Delayed Delivery

If you have not received your product within 15 minutes, contact us with your:

  • Name

  • Order number

  • Email used at checkout

We will manually send your access details as soon as possible.


5. No Physical Shipping

ACX Digital does not ship physical items.
All products are delivered 100% electronically.


6. Incorrect Email Address

If you entered the wrong email at checkout:

  • Contact us immediately with proof of purchase

  • We will update your email and resend your digital product


 

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